Collecting Sync Error Logs

Tech support. This is tech support. My name is Ernie.
User avatar
BrassGecko
Zuul Survivor
Zuul Survivor
Posts: 68
Joined: Wed Dec 07, 2005 8:53 pm

Post by BrassGecko » Fri Sep 22, 2006 5:45 am

Sorry I never sent the logs, but the problem was fixed by the patch! Thanks for the excellent support on top of the excellent game, I've gotten two friends hooked now with another who will buy it as soon as they upgrade their computer. ^_____^

User avatar
Kludgy
Site Admin
Posts: 2238
Joined: Fri Aug 19, 2005 2:37 am

Post by Kludgy » Fri Sep 22, 2006 7:17 am

Great to hear! :) Have fun..

User avatar
buddahcjcc
Posts: 2307
Joined: Tue Sep 19, 2006 3:14 am

Post by buddahcjcc » Wed Oct 18, 2006 3:31 am

I have the full version, but a friend and I were playing a game that was really getting good at around turn 300 and then we started getting a synch error. It seems that the error dumped him off the game, and made it so that his mining fleets were scattered when he got back. When he was trying to get them all together again, he found out that his gate network no longer works. For some reason, a gate that should take him one turn to get to (Farcasting) for some reason takes him 6 turns to get to and his closest other gate is 25 turns away for him.
We're both running unmodified, latest versions of the game.
Ill email kludgy the save game log and mars and see if you can figure out the malfunction.

User avatar
Kludgy
Site Admin
Posts: 2238
Joined: Fri Aug 19, 2005 2:37 am

Post by Kludgy » Wed Oct 18, 2006 6:43 pm

Did it actually crash?

User avatar
buddahcjcc
Posts: 2307
Joined: Tue Sep 19, 2006 3:14 am

Post by buddahcjcc » Thu Oct 19, 2006 5:18 am

He says that on his side it crashed but it didnt make a mars file so he doesnt have one. But I emailed his session log to you

TRxGenesis
Posts: 8
Joined: Sun Oct 08, 2006 7:01 am

Post by TRxGenesis » Thu May 31, 2007 6:41 am

Still having sync errors frame 0. I was playing with a friend. Im in manhattan and he's in brooklyn. Is there any ports that should be opened for multiplayer? and is there anyway to fix this?

User avatar
Mecron
Kerberos
Posts: 38476
Joined: Fri Aug 05, 2005 7:26 pm

Post by Mecron » Thu May 31, 2007 5:59 pm

answered in your original topic

User avatar
Cainan
Posts: 154
Joined: Tue Aug 05, 2008 6:13 pm

Re: Collecting Sync Error Logs

Post by Cainan » Tue Aug 05, 2008 8:39 pm

I haven't seen anyone mention this already, so i'll add my 2 cents

Me and 2 friends were playing a internet game which had the PuppetMaster in it.

We fought it 5 times, and 5 times we all had sync errors display in the top left corner of the screen.


If we get another game that has it, i will be sure to log it, and send them along.
Image

User avatar
Mecron
Kerberos
Posts: 38476
Joined: Fri Aug 05, 2005 7:26 pm

Re: Collecting Sync Error Logs

Post by Mecron » Tue Aug 05, 2008 8:43 pm

and you are sure neither of you have altered any files in the past?

Post Reply

Return to “Technical Support”

Who is online

Users browsing this forum: No registered users and 2 guests